Thursday, June 28, 2007

I LOVE Turtles!

So, today I started out at the Seas for 3 hours. That was pretty normal, a little slow going for the morning, pretty relaxing. Then I got to head over to the Wonders of Life pavilion, I can't remember the last time I was in there, for a Turtle Talk workshop. We went over teamwork and supporting each other, interactive theatre, how to pump up the crowd, what not to do or say, some tips on making the show flow smoothly, and then we got to put it into practice and try out our spiel in front of the group. I did my spiel and Eddie (our facilitator) told me if I was his kindergarden teacher he would do anything I said. If I told him to punch another kid he'd get all excited and ask which kid. I always play my spiels to the kids, because that's who the show is about, that's who I need to get pumped and feeling comfortable. Plus, dad was so right when he said engage the children and the adults will follow, it works every time. Eddie also said that if he had his eyes closed during my spiel he would have gotten everything I was trying to get across, because my inflections were great, there was variety and it was interesting. I was so pumped, what great compliments, and especially from someone whom I respect so much.

I went back to work and when we got back the ride was down (it was down when I left yesterday as well, our ADA(wheelchair) car had a problem). So because the ride was down there weren't any jobs for us to do, so everyone kept getting tasks. I of course, went right over to Kidcot to hang out with my new bestest friend Brandon. He is a ton of fun! I spent about an hour with him. He even came back with me to get an assignment and then took me on a mini tour of the aquarium and pointed out some of the fish to me. While we were hanging out one of the other CMs said when I did my spiel he thought I could be a face character, he said my voice was just so pleasant. And then he said he thought I looked like Cinderella. I just said thanks, but I really wanted to say stop getting my hopes up!

The ride went back up and I went over to load one, where all I do is say "Go right ahead, watch your step. Go ahead, watch your step on the platform. Go ahead. Watch your step. Watch your setp on the platform. Go ahead." Yep, it's very redundant, and you can't make conversation with anybody cause there's barely enough time for a hi, sometimes there's not even that much time. The day still felt pretty short, I only had a couple hours left after the workshop and I hung out with Brandon for half of it.

I didn't have time for a nap today, I just had time to eat dinner and get ready. But, today was fantasyland so I was excited to go to the fireworks. It was a totally different group of people, and there was a different coordinator. She was nice, but she hadn't done it in a while, so she said she was kind of rusty. I was supposed to get the same position I was the first time, front of castle. But they had people helping from toontown, so because they had a different costume, they had to be the front of castle positions. I got Snow White exit. We set up ropes so that during the fireworks there was an alternate entrance and exit because the whole area is blocked off as a fallout zone. My job was to direct people where to go and make sure nobody jumped the ropes. Now, if only people listened right? I had some people who went right under and when we asked them to come back they refused, and were of course very rude. It drove me nuts because not only would people not listen, but I had a partner who was the other side of the line, and she wouldn't pay attention. We could have prevented a lot of them if she was watching and caught it immediately. There are some people who walk through that you just keep your eye on, because they look like they may jump the line. She wanted to look the other direction instead, which made it hard because I would get halfway to where she was standing to get someone back before she even turned around and realized what was happening. And then I would get yelled at because I left my post.

I had one group go through I had very clearly instructed them to go all the way to the other end of the rope. But there was a kid, probably about 12 who decided to go under the ropes and into the restricted area. I immediately ran over and told him to come back right now. Well the kid just stood there, so I got very stern and said he could not be in that area he needed to come back on the other side of the ropes right now. Well, the kids father got in my face and said don't you dare discipline my child, you ask me first and I will take care of it. To which I said, I'm very sorry sir, but it's an issue of safety, that is my number one concern. They guy flipped out and said he was tired of cast members berating his children and he needed to see a manager right now. Well I let him know I could not leave my post. So he wanted to know where the main office, clearly someone who isn't very educated on the structure of Disney. I told him to stop by guest relations, and he stared at my nametag like it would intimidate me and stormed off. I know that I was correct. Yes, most times you want to be polite, but safety is number one above all else, and I need to do whatever I need to, to keep our guests safe. The manager then came over and started to yell at me again for leaving my post, but the pyrotechnics specialist in the area came over and defended me and said I was correct, I was dealing with a guest who was in the danger zone.

The fireworks were super loud, because there was a good portion that were being lit of right in the area. I didn't even attempt to look, because I was so concerned with getting people through the area, I was afraid they may stop and try to look and then jump the line to get a better view. So I was on high alert. The other lady wasn't even phased, I don't think I'd like to work with her again. They wet the area with sprinklers in case there was any fallout, and people kept asking if it was raining. I kept getting wet though, since it was right on my back. When we finished I was putting the poles and ropes away and who walks into the Philharmagic but some of my coworkers. So I got to say hi to them and chat for a bit, and then we were done for the night. Pretty simple, although much more stress this time.

Answer to Yesterdays Trivia: How many happy haunts reside at the Haunted Mansion?
999, but, there's room for one more... Any takers, hmmm?

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